Exploring the virtual exchange experiences of university students in Japan with partners in the Philippines
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Copyright (c) 2026 Andrew Nowlan, Michael Wilkins

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Abstract
The role of virtual exchange (VE) and collaborative online international learning (COIL) has shifted from a replacement for study abroad during the COVID-19 pandemic to a means of preparation and support for international programs today. Learning more about the experiences of Japanese university students with VE could help stakeholders at higher education institutions in Japan meet the objectives of current internationalization initiatives, including participation in overseas study. This pilot study aims to identify the essence of experience shared by 12 university students in Japan using a modification of Moustakas’s (1994) descriptive phenomenological framework. The participants completed a VE during the first half of 2024 with participants at two universities in Mindanao, the Philippines. Drawing on data from pre- and post-intervention surveys, journaling, and reflective interviews, analysis yielded three clusters of meaning: (a) ELF motivation; (b) reconciling anxiety and comfort during communication; and (c) operationalizing and developing intercultural competences. The VE experience was valuable for all participants, regardless of study abroad intent. Research outcomes will contribute to a corresponding full-scale study examining the role of COIL with partners in Southeast Asia and its impact on study abroad participation.
Keywords: COIL, higher education, internationalisation, phenomenology, virtual learning


