SONG, S.-C.; ESLAMI, Z. R.; GALINDO, K. B. Public apologies and intercultural communication: Perceptions of Chinese and American students. Intercultural Communication Education, [S. l.], v. 1, n. 1, p. 27–44, 2018. DOI: 10.29140/ice.v1n1.41. Disponível em: https://www.castledown.com.au/journals/ice/article/view/ice.v1n1.41. Acesso em: 16 oct. 2026.